Privacy Policy

At Jivana Thai Spa, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, book treatments, or interact with us

.1. Information We CollectWe may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and address (when you book a treatment, fill out a contact form, or subscribe to our newsletter).

• Booking & Treatment Information: Details related to your appointments and preferences.

• Technical Information: IP address, browser type, device information, and browsing behavior on our website.

• Cookies & Tracking Data: Information collected through cookies to improve your experience.

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2. How We Use Your InformationWe use your personal information to:

• Process and manage your bookings and appointments

• Provide you with information about our treatments, packages, and special offers

• Improve our website, services, and customer experience

• Send appointment reminders and respond to your inquiries

• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Sharing of InformationWe may share your information only in the following cases:

• With trusted service providers who assist us in operating our business (e.g., booking systems or payment processors)

• When required by law or to protect our legal rights

• With your consent

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4. CookiesWe use cookies to enhance your browsing experience and analyze website traffic. You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect some features of our website.

5. Data SecurityWe take the security of your personal information seriously. We use secure servers, SSL encryption, and industry-standard practices to protect your data from unauthorized access, alteration, or disclosure.

6. Your RightsYou have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your data

• Opt out of marketing communications at any time

• Withdraw your consent (where applicable)

To exercise these rights, please contact us using the details below.

7. Children’s PrivacyOur website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.8. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.9. Contact UsIf you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:Jivana Thai Spa
Email: info@jivanaspalife
Phone: 063 275 6801
Address: 98 Churchill Ave, Wendywood, Sandton